New to timber floors? Here’s a list of frequently asked questions (FAQ) to get you started.
Are there different timber flooring systems?
Yes. There are a range of timber floor systems, including direct stick solid timber floors, batten/joist solid timber floors, floating timber floors, floating laminate floors and bamboo floors.
Which timber flooring system is best?
All flooring systems have different features and benefits. Your choice really depends on budget, the environment in which the floor will be laid and personal preferences.
Can we change the colour of our timber floors?
Staining and liming allows you to change the colour of your floors – whether you prefer a unique colour or something more natural and subtle.
Will the colour of my timber floors change over time?
Timber is a natural product and will change over time. The type of finish you choose can also impact the yellowing of your floors.
What is the difference between standard and select grade timber?
Standard grade timber has highlighted veins, spirals, insect trails and other natural variations that give the timber its unique appearance. Select grade timber has limited variations and natural characteristics.
Can you put timber over existing tiles?
Yes. This is possible, assuming the tiles are structurally sound and flat.
Can you get different levels of gloss?
Yes. Different gloss levels can be achieved, depending on the type of finish you choose (solvent based polyurethane, water based polyurethane and oil or wax based coatings).
How many times can my timber floor be sanded?
Solid timber and floating timber floors can be sanded multiple times, depending on the condition of your floors.
Are timber floors scratch proof?
Timber floors are a natural product and are not scratch proof. However, your choice of finish can improve the durability of your floors.
Do you offer a warranty?
Yes. Our timber floors are covered by a 12-month warranty.
How much maintenance will I have to do?
For the first seven days after your timber floor has been sanded and polished, it can be vulnerable to damage. Try not to walk on it for 24 hours after completion and don’t clean the floor right away. It is best not to mop or vacuum the floor during the first week. If you have pets, make sure their nails or claws are clipped before they are permitted to walk on the floor.
If you look after and maintain your timber floor properly, you will never have to replace it. Timber floors coated with water-based polyurethane and solvent-based polyurethane are maintenance free for a time. Timber floors with oil-based coating require more regular maintenance.
You can take steps to maintain the beauty of your timber floors and increase their longevity. These include regularly removing surface debris by vacuuming (with a soft attachment) and/or sweeping with an electrostatic dust mop. Do not wet-mop a wooden floor, as standing water can dull the finish. Be sure to wipe up spills immediately with a dampened towel.
Simple measures like using protective felt padding under contact points of furniture can help avoid scuffing and scratches. When moving heavy furniture, do not slide it across your wooden floor – it is best to pick up furniture completely. Mats, runners and rugs placed at entry points and heavy traffic areas can eliminate harsh abrasions and scratches. A simple vacuum or dry mop will keep your timber flooring clean and dust free. Be careful not to use vinyl or tile floor care products on timber floors.
Use a humidifier throughout the winter months to keep wood movement and shrinkage to a minimum – this is also a good idea for your general health.
What products do you use?
We only use the best products for our coating and polishing, including D solvent polyurethanes (Arboritec, Urethane Coatings and Tuff Coat), water-based polyurethanes (EnviroMax), hard oil waxes and penetrating natural oils (Treatex).
Do we need to vacate our house?
For solvent-based polyurethanes we recommend vacating the premises for at least two days after the final coat to allow the toxic odour to dissipate. There is no need to vacate if water-based or natural oils and waxes are used.
How long will it take?
Every job is different but generally, we work on 20-30 square metres a day. Therefore, it will take 3-5 days to sand and polish the average-sized house (with 100 square metres of flooring).
Do we need to move all our furniture?
Yes. We recommend you move the furniture and clear any other objects from the work area before we commence.
How do you minimise dust?
Modern sanding machines are fitted with dust-collecting equipment and our sanders will endeavour to clean dust away by vacuuming and wiping down surfaces. However, it is virtually impossible to eliminate all dust. This means that there will always be some dust particles that settle on the newly finished surface and there inevitably will be some dust throughout the rest of the house.